WHERE WE SELL AND SUPPORT OUR PRODUCTS


The Pickering Group of companies currently sell and support our products in the following regions: North America, Central/South America, Europe (see exclusions*), North Africa, South Africa, Middle East (see exclusions*), Asia Pacific (see exclusions*), Australasia. 

*Currently, the following countries and regions are excluded from sales or support: Afghanistan, Bangladesh, Iran, Iraq, North Korea, Pakistan, Saudi Arabia, Syria, Belarus, Russia and sub-Saharan Africa (with the exception of South Africa). 

Russia/Ukraine Conflict: Sales/Support to Moldova, Georgia, Azerbaijan, Armenia, Kazakstan, Uzbekistan, Turkmenistan, Tajikistan and Kyrgyzstan will need first to be fully verified as not breaking any US, UK or EU sanctions against Russia.

We are mindful of the UK, EU and US trade regulations with certain regions. We will consistently review this policy and update as necessary. Please contact us for any further clarifications as these are subject to change.

Pickering Electronics Export Compliance Control Statement. 

UK SHIPPING INFO FOR ONLINE ORDERS ONLY

For orders under £300:

  • Royal Mail (signed for but not tracked): Approx. £7.50 (+VAT).
    Delivered in 3 – 5 working days.

For orders over £300:

  • DHL (signed and tracked): Approx. £16 (+VAT)
    Delivered in 2 working days.

EU SHIPPING INFO FOR ONLINE ORDERS ONLY

We offer two shipping methods for EU orders:

  • DHL (tracked and signed for): Approx €32.
    Delivered in 2 -3 working days.
  • Royal Mail International (tracked and signed for): Approx. €18
    Delivered in 5 – 6 working days.

USA & CANADA SHIPPING INFO FOR ONLINE ORDERS ONLY

We offer two shipping methods for USA and Canada orders:

  • FedEx (tracked and signed for): Approx $50.88.
    Delivered in 2 – 3 working days.
  • Royal Mail International (tracked and signed for): Approx. $26
    Delivered in 5 – 6 working days.

FOR THE REST OF THE WORLD SHIPPING INFO FOR ONLINE ORDERS ONLY

The rest of the world includes all countries within Central and South America, North Africa, South Africa, Middle East, Israel, Asia Pacific and Australasia. However, please refer to our exclusions list above as we are currently unable to support a small number of countries.

We offer two shipping methods for these territories:

  • FedEx (tracked and signed for): Approx $79.75.
    Delivered in 2 – 3 working days.
  • Royal Mail International (tracked and signed for): Approx. $26
    Delivered in 5 – 6 working days.

Please note:

  • Taxes and duties are not included in shipping charges for orders outside of the UK. You will be responsible for any import taxes and duties that may need to be paid to have the goods imported/released into your country. The amount of duty that you are required to pay is dependent on the declared value of the goods and the type of product that you’re importing (in this instance reed relays). If you do not pay these fees, you may not be able to receive your order.
  • ‘Working days’ refers to Monday – Friday therefore if you are placing an online order on a Saturday or Sunday, you can usually expect to receive your items by Tuesday (if you have chosen a shipping method whereby delivery is within 2 working days).
  • Although we try our best to deliver your items during the estimated timeframe, delivery times are not guaranteed.

For any further questions regarding Pickering’s shipping and delivery information please contact us.